Each Ticket you purchase from Hearts&Minds creations through a ticketing agent or through website is intended to give you a revocable license (or right) to entry and attendance of the particular Event only to which the Ticket pertains. Each Ticket holder has a right to a seat or standing place in relation to the stage, of a value corresponding to that stated on the Ticket holder’s Ticket. Hearts&Minds creations and the Venue reserve the right to provide alternative seats or standing place to those specified on the Ticket.
A Ticket does not afford the Ticket holder the right to transport to the Venue, or parking, or merchandise, or any food or beverages at the Venue, unless otherwise stated. Other independent service providers might render services relating to transport, parking, merchandise, food or beverages at the Venue and in such circumstances, the terms and conditions of such service providers will apply between it and persons who make use of such products or services.
You must produce a valid Ticket to gain entry to the Venue and you must produce that Ticket for inspection upon request from an Event official at any time. Failure to produce such Ticket when requested may result in you being denied access to the Venue or in you being removed from the Venue.
Tickets are not transferable and cannot be resold or offered for resale (including on-line auction sites) or used for commercial purposes including advertising, competitions, contests, sweepstakes, promotions, or used, sold or given away in conjunction with other products or services (such as part of a travel or hospitality package) without the express written permission of Hearts&Minds creations in advance. If this condition is breached the Ticket may be cancelled without refund or compensation and the bearer of the Ticket may be refused entry or removed from the Venue.
Any Tickets brought from unauthorized agents or third parties are not valid and admission to an Event on the strength of such Tickets will not be permitted. All Tickets remain the property of Hearts&Minds creations at all times and constitute a personal revocable license from Hearts&Minds creations to the Ticket holder which may be withdrawn by Hearts&Minds creations and admission refused at any time upon refunding the printed purchase price of the Ticket.
If an error is made in the price of Tickets ordered by you, you will be notified by us as soon as possible and we will give you the option to either (a) reconfirm your Ticket order at the correct price; or (b) cancel your Ticket order and receive a full refund from us.
It is your responsibility to (i) ensure that your Tickets are collected by or delivered to you before the date of the Event; (ii) keep your Tickets safe prior to the Event; and (iii) check your Tickets and to ascertain the date and the time of the Event and if applicable, any rescheduled Event. Event dates and times are subject to change. We refer you to the Ticket Purchase Agreement which contains detailed provisions relating to the collection and delivery of Tickets purchased through Hearts&Minds creations. Hearts&Minds creations is responsible or liable should you fail to obtain your Tickets timeously or for any Tickets that are lost, stolen or damaged.
All sales are final. No refund on unused tickets
Your purchase of Tickets is subject to our right to cancel or reschedule an Event at any time, or to alter or vary the program of an Event, due to circumstances beyond our reasonable control. Where we alter or vary the program of an Event, we shall not be obligated to refund any Ticket money or exchange your Tickets. Hearts&Minds creations reserves the right to upgrade any tickets holder to a higher price ticket or seating section at their own discretion without compensation to existing ticket holders in that area where they are upgraded to.
If an Event is rescheduled or cancelled, we will use our reasonable endeavors to notify you as soon as reasonably possible thereof (including notifying you of the details of any rescheduled Event) by publishing the details of the rescheduled or cancelled Event, as the case may be, on the website located at the domain name https://www.heartsandmindscreations.com (the “Website”) and by e-mail and txt notification to the contact details which you provide at the time of the purchase of Tickets. It is therefore important that you provide the ticketing agent or Hearts&Minds creations (whichever is applicable) with your correct contact details at the time of the purchase of Tickets. If the Event is rescheduled, your Ticket will be still valid for the rescheduled performance of the Event.